Delivery Information

At Moffatt’s we pride ourselves in providing the very best service and the very best product to you all the time.

100% Freshness Guaranteed

Our flowers come directly from the grower, which means they are fresh every time. If you are not happy with the freshness or quality please contact us immediately.

Floral Support and Service

We have a dedicated team of professionals always available to answer all your questions. If there is anything we don’t know, we will find someone that does! Please don’t hesitate to contact us if you have any questions or queries.

Delivery Information

We deliver throughout New Zealand using our extensive network of freight providers. Your flowers will arrive just-picked directly from the grower to ensure that you get the freshest flowers possible every time – 100% guaranteed. It’s all care of our signature delivery box which protects and suspends the life of your flowers. If you are not happy with the freshness or quality of our fresh-cut flowers, please contact us immediately.

Delivery Prices

Orders for same-day delivery must be placed before 12 midday. Orders after 12 midday will be delivered the following working day. Next working day orders must be placed before 2pm. Orders after 2pm will be dispatched the following working day and delivered the next working day after that.

Please note: we are not able to deliver on Sundays or on public holidays. If flowers are web ordered on Saturday, Sunday, or on public holidays, they will be dispatched the next working day. 

Right to Leave

By booking deliveries with Moffatt’s Flower Company you are authorising your delivery to be left at the address specified when booking. We will ensure that it is left in the safest place possible.

Product Changes

The images shown are to give the best sense of colour tones and styles for your flowers. Due to seasonal fluctuations and the nature of fresh flowers, there may be some occasions where certain varieties may not be available. We reserve the right to replace them with blooms of a similar colour, value and quality.

Order

To, order please email websales@moffatts.co.nz or phone us on 0508 66 33 28.