"I want you to know how thrilled we were with the posies you delivered for our mothers funeral. They looked really wonderful, and the colours all blended so well. I brought mine back in the plane, and it stayed fresh for more than 2 weeks, which my sisters remarked on also.
So many thanks again, you interpreted perfectly exactly what we had in mind (only better). Keep up the good work, it's lovely to bring such a lot of pleasure through your efforts."